Ensuring your iKnow data is safe and available when you need it is essential. We've spent the last 15 years working with churches to ensure that their information is secure and reliably stored. We also have our software externally tested with a penetration-testing company.
All personal data are encrypted at rest.
All connections to iKnow Church are made over TLS (previously SSL) ensuring that no one can access any of your sensitive data. Our certificates use TLS 1.2
Each church has its own database to ensure that churches can only access their own data.
Our servers are only used to host iKnow Church clients and the server space is not shared by any other organisations.
With iKnow, your church office controls who can access the different areas of iKnow. There are powerful access controls built into iKnow to ensure that only the right people can access your church data.
We create backups each night and our retention period is 9 months.